Terms & Conditions

Last updated 8 June 2026

These Terms & Conditions (“Terms”) govern your access to and use of koholo (“we”, “us”). Please read them carefully — they explain what you can expect from us, and what we expect from you.

1. Acceptance of terms

By creating an account or using koholo in any way, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the app.

2. Your account

You must provide accurate information when creating your account and keep your login details secure.
You are responsible for all activity that happens under your account, including any trainer–client connections you create or accept.
You must be at least 16 years old (or the minimum age required in your country) to use koholo.

3. Trainers & clients

koholo lets individuals connect with trainers via invite links or QR codes. Once connected, certain data — such as plans, check-ins, and progress — may be shared between you, based on the permissions of that relationship.
koholo is a platform that facilitates this connection; we are not a party to, and do not vet, any coaching relationship or arrangement made between trainers and clients.
You can end a trainer–client connection at any time from your settings.

4. Not medical advice

koholo is a tool for tracking workouts, nutrition, and progress. Nothing in the app constitutes medical, nutritional, or professional advice.
Always consult a qualified healthcare professional before starting a new exercise or nutrition programme, especially if you have an existing health condition.
You use any plans, suggestions, or content in koholo at your own risk.

5. Acceptable use

Use koholo only for its intended purpose — tracking your fitness journey and, where applicable, coaching others.
Do not misuse the platform: no harassment, impersonation, uploading unlawful content, or attempting to access accounts or data that are not yours.
We may suspend or terminate accounts that violate these terms or put other users or the platform at risk.

6. Your content

You retain ownership of the content you create or upload — including workout plans, notes, and progress photos.
By uploading content, you grant koholo a limited licence to store and display it back to you (and, where relevant, your connected trainer or client) solely to provide the service.
You are responsible for ensuring you have the right to upload and share any content you add to koholo.

7. Service availability

We aim to keep koholo available and reliable, but we do not guarantee uninterrupted access. Features may change, and the service may occasionally be unavailable for maintenance or updates.

8. Limitation of liability

koholo is provided "as is". To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the app, including any reliance on workout, nutrition, or coaching content.

9. Changes to these terms

We may update these Terms from time to time as koholo evolves. If we make material changes, we will let you know in the app or by email before they take effect. Continued use after changes take effect means you accept the updated terms.

10. Contact us

If you have questions about these Terms & Conditions, reach out to us at support@koholo.com.